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Raise a claim

Please submit and verify your policy details

                
                

*Please ensure that you are ready with the scanned copy of the claim documents as per claim submission check list.

Claims for Aspire Well Consult (OPD) policies should be submitted via the Niva Bupa Health mobile app ONLY.

nivabupa App
nivabupa App

OTP Verification

Enter the One Time Password (OTP) sent over registered email id ( ) and phone ( )

You have  attempts before your account is locked for 30 minutes.
Your account is blocked for 30 minutes due to reaching the maximum 5 failed login attempts.

My Claims

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My Claims

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Personal Details

Contact Details

Hospitalization details

Bank Details

Documents Required

Below documents are required on immediate basis to process your claim

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Please ensure that the each uploaded file does not exceed 5 MB in size. The following file formats are allowed: JPG, JPEG, GIF, PDF and PNG. The documents that are not legible might be rejected.

Discharge summary*

Discharge summary should be on letter head of hospital and contain: 1. Date of admission and date of discharge 2. Diagnosis 3. Chief complaints 4. Procedure and treatment taken 5. Physician signature
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Please upload discharge summary.
Please upload a file less than 5MB.
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OPD Prescription*

Doctor’s consultation paper mentioning diagnosis, treatment and medications.
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Please upload OPD Prescription.
Please upload less than 5mb file.
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Hospital bill & Payment details*

Hospital bill along with breakup of Consultant, medicine, room rent, procedure cost. Payment receipt should contain date and receipt number.
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Please upload Hospital bill & Payment details.
Please upload less than 5mb file.
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Investigation & lab reports*

Medical and lab test reports includes test results of blood, urine, Radiological ( X-ray, CT/MRI ) , carried out in hospitals or certified labs.
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Please upload Investigation & lab reports.
Please upload a file less than 5MB.
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Other Documents

Upload below mentioned documents

Fever Reports

Please upload other document.
Please upload a file less than 5MB.
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Other Documents

Please upload other document.
Please upload a file less than 5MB.
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Other Documents

Please upload other document.
Please upload a file less than 5MB.
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Other Documents

Please upload other document.
Please upload a file less than 5MB.
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Other Documents

Please upload other document.
Please upload a file less than 5MB.
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Other Documents

Please upload other document.
Please upload a file less than 5MB.
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KYC document*

KYC should be of the same person whose cheque have been submitted for making the payment.

PAN card

Discharge_pdf
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Please upload other document.
Please upload a file less than 5MB.
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Latest Passport Photo

Discharge_pdf
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Please upload other document.
Please upload a file less than 5MB.
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Discharge_pdf
159 KB View icon Delete icon
Please upload other document.
Please upload a file less than 5MB.
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Cancelled Cheque*

Personalized cancelled cheque of the proposer or the patient or Cancelled cheque along with front page of passbook mentioning name and account number.
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Please upload other document.
Please upload a file less than 5MB.
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Declaration

I hereby declare that the benefits paid under this claim shall not be claimed from anywhere else in any form. Further, Niva Bupa Health Insurance Company reserves the right to ask for original claim documents for processing of claims wherever necessary.
I hereby declare that the information furnished by me under this claim is true & correct to the best of my knowledge and belief. If I have made any false or untrue statement, suppression or concealment of any material fact with respect to questions asked in relation to this claim, my right to claim reimbursement shall be forfeited. I give my consent to appointed representative of Niva Bupa Health Insurance Co. Ltd. to verify and collect necessary documents or statements from any hospital or medical practitioner whom I have consulted in past as part of verifying submitted claim authenticity. I hereby declare that I have included all the bills /receipts for the purpose of this claim & that I will not be making any supplementary claim except the pre/post hospitalization claim, if any.

success

Dear , Thank you for submitting your claim.
The reference number is .
Please note, Claim ID will be generated within 48 hours and shared via SMS. Kindly use claim Id to check Claim status and for all your interactions with Niva Bupa.

Should we need the physical documents to process your claim, we will get in touch with you. Please keep the documents safe.

success

Dear , Thank you for submitting your claim.
The reference number is .
Please note, Claim ID will be generated within 48 hours and shared via SMS. Kindly use claim Id to check Claim status and for all your interactions with Niva Bupa.

Should we need the physical documents to process your claim, we will get in touch with you. Please keep the documents safe.

success

Dear , Thank you for filing your claim. Your claim has failed due to some server issue. Please try later.

success

Dear , Thank you for filing your claim. Your claim has failed due to some server issue. Please try later.

success

success




Please make sure you review all the uploaded documents before you submit your claim.

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SUBMIT ADDITIONAL DOCUMENTS

Please enter the Claim ID to submit the missing information documents.


DOCUMENTS REQUIRED

  • Document format accepted are pdf , jpg, jpeg , png & gif.
  • Maximum size per document allowed is 5 MB.
  • Up to 7 Documents can be added.
  • Check the query letter received for the list of additional documents required.

Documents Required

Please submit the following documents to process your claim

Instruction Keep the file size up to 5MB. The allowed file formats are jpeg, png, pdf,doc and gif

Missing Documents

Discharge_pdf

Missing Documents

Discharge_pdf

Missing Documents

Discharge_pdf

Missing Documents

Discharge_pdf

Missing Documents

Discharge_pdf

Missing Documents

Discharge_pdf

Missing Documents

Discharge_pdf

Missing Documents

Discharge_pdf

Missing Documents

Discharge_pdf

Missing Documents

Discharge_pdf

Missing Documents

Discharge_pdf

Missing Documents

Discharge_pdf

Missing Documents

Discharge_pdf

Missing Documents

Discharge_pdf

Missing Documents

Discharge_pdf

Documents Required

Please submit the following documents to process your claim

Instruction Keep the file size up to 5MB. The allowed file formats are jpeg, png, pdf,doc and gif

Cancelled Cheque

Discharge_pdf

Please make sure that you have uploaded and reviewed all the missing documents required.

We are unable to fetch the documents at this moment,Please try again after sometime.

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Your guaranteed claim wallet balance is Rs . Payment will be deducted from this wallet.

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We are unable to fetch the policy details at this moment. Please try again or click on link below to submit your claim.

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INACTIVE ALERT!
Pay your minimum due premium to activate your policy to use any benefits.

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INACTIVE ALERT!
Policy is no more active and claim submission not allowed.

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We are unable to fetch the Document at this moment. Please try again later.